Cancellation & Refund Policy

This policy explains cancellations and refunds for HSBR Tools Pro, billed in Indian Rupees (₹) via Razorpay.

1. Nature of the service

Pro is a digital service. When your payment succeeds, Pro features are unlocked immediately for the paid period (monthly or yearly).

2. Cancellation

Pro is a one-time purchase per period and does not auto-renew. There is nothing to cancel: you will not be charged again, and your Pro access simply remains active until the end of the paid period, then stops. Your exact end date is shown on your Billing page. To request a refund within the window below, contact us.

3. Refunds

• 7-day window: if you are unsatisfied, you may request a refund within 7 days of purchase, provided the Pro features have not been substantially used.
• Billing errors: duplicate charges or amounts charged in error are refunded in full.
• Non-refundable: requests after 7 days, periods already substantially used, and purchases made fully free with a 100%-off coupon.

Approved refunds are issued to your original Razorpay payment method within 5–7 business days (your bank may take longer to reflect it).

4. How to request

Email support@hsbrapps.com from your account email with your name, the payment/order reference and the reason. We aim to respond within 2 business days.

5. Contact

See our Contact page for full details.